As Metro Manila is under General Community Quarantine, the Philippine Reclamation Authority is adopting Alternative Work Arrangements pursuant to Civil Service Commission Memorandum Circular No. 10, series of 2020. In this regard, a skeleton workforce is operating within PRA office premises while the rest of the personnel are working from their respective homes.
Please also be informed that pursuant to Legaspi Towers 200 Building Interim Rules and Regulations, only guests with urgent concerns and transactions that cannot be done online shall be allowed entry to the building and to the offices located therein. Document couriers and messengers can only be accommodated at the building lobby.
Hence, we highly encourage stakeholders of the PRA to transact by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and/or to the e-mail address of your contact person from PRA. The PRA also encourages online meetings via Microsoft Teams.
You may also call our hotline 02-8459-5000 from 8:00am to 5:00pm, Monday to Friday.
For transmittal of documents, kindly e-mail or call us to confirm if e-mailing the documents would suffice. If not, please enclose the documents in a plastic envelope for easy disinfection. Bulky documents must be placed in closed plastic containers. The papers shall then undergo UV light disinfection upon delivery to PRA office. Upon arrival at the building, please submit to the COVID-19 screening procedures of Legaspi Towers 200 Building Administration and inform the lobby guard that you are delivering documents for PRA. The guard shall then call the PRA Records Office and a PRA records personnel shall proceed to the lobby and personally receive your documents. Please wait for the PRA personnel and do not leave the documents to the lobby guard.
For transactions that traditionally require physical presence at the PRA office, please e-mail or call us to explore alternative means (usually online alternatives) to conduct the transaction. In case of urgency and physical presence is inevitable, the guest shall undergo PRA’s COVID-19 screening process outlined as follows: